Problems with the key, troubleshooting
You can no longer lock or unlock the vehicle
Possible causes:
The key battery is weak or discharged.
The key is faulty.
Check the battery using the indicator lamp More.
Replace the key battery, if necessary More.
Use the emergency key to lock or unlock More.
Have the key checked at a qualified specialist workshop.
There is interference from a powerful radio signal source
The key function is impaired by, for example:
high voltage power lines
mobile phones
electronic devices (notebooks, tablets)
shielding due to metal objects or induction loops for electrical gate systems or automatic barriers
Make sure that there is sufficient distance between the key and the potential source of interference.
You have lost a key
Have the key deactivated at a qualified specialist workshop.
If necessary, have the mechanical lock replaced as well.