Vehicles with a digital vehicle key in the smartphone: only a few or no authorisations remain for starting the engine.
Display message
Possible causes/effects and
solutions
Make sure that the Internet connection is not limited by certain mobile phone settings.
Open the Mercedes me connect web App http://www.mercedes.me. and call up the "digital vehicle key in the smartphone" service.
Deactivate the service first and then activate it again.
If the display message still appears, contact the Mercedes-Benz Customer Assistance Center (CAC).