The Mercedes-Benz emergency call system can help to decisively reduce the time between an accident and the arrival of emergency services at the site of the accident. It helps locate an accident site in places that are difficult to access.
The emergency call can be made automatically More or manually More. Only make emergency calls if you or others are in need of rescue. Do not make an emergency call in the event of a breakdown or a similar situation.
SOS READY: emergency call available
SOS NOT READY: the ignition is not on or there is a malfunction with the emergency call system.
During an active emergency call, appears in the display.
You can find more information on the regional availability of the Mercedes-Benz emergency call system at: Mercedes-Benz emergency call system
If an emergency call is unavailable, a message to this effect also appears in the multifunction display of the instrument cluster.
The airbag has been deployed.
The vehicle brakes sharply from a speed of more than 45 mph (70 km/h) to a standstill.
The hazard warning light switches off automatically when the vehicle reaches a speed exceeding 6 mph (10 km/h) following maximum full-stop braking.
The safety vests are located in the safety vest compartments in the front door stowage compartments.
There are also safety vest compartments in the rear door stowage compartments, in which safety vests can be stowed.
The requirements defined by the legal standard are only fulfilled if the safety vest is the correct size and is fully closed.
it is damaged or dirt on the reflective strips can no longer be removed.
the maximum number of washes is exceeded.
the fluorescence of the safety vest has faded.
First-aid kit (soft sided) is in the boot in the left-hand stowage net.
The QR code is secured in the fuel filler flap and on the opposite side on the B-pillar. In the event of an accident, rescue services can use the QR code to quickly find the appropriate rescue card for your vehicle. The current rescue card contains the most important information about your vehicle in a compact form, e.g. the routing of the electric lines.
Further information can be obtained at Mercedes-Benz homepage - rescue card.
When charging using a battery charger without a maximum charging voltage, the battery or the on-board electronics may be damaged.
When using a battery charger without a maximum charging voltage, the battery or the vehicle electronics may be damaged.
A battery generates hydrogen gas during the charging process. If there is a short circuit or sparks start to form, there is a danger of the hydrogen gas igniting.
During the charging process and starting assistance, the battery may release an explosive gas mixture.
If the indicator/warning lamps in the instrument cluster do not light up at low temperatures, it is very likely that the discharged battery has frozen.
A discharged battery may freeze at temperatures slightly above or below freezing point.
During starting assistance or battery charging, battery gas may be released.
Charging the battery at very low temperatures may shorten the service life of the battery and have a negative effect on starting.
It is recommended that you have the thawed battery checked at a qualified specialist workshop.
Numerous or extended attempts to start the engine may damage the catalytic converter due to non-combusted fuel.
Only use undamaged jump leads/charging cables with a sufficient cross-section and insulated terminal clamps.
Non-insulated parts of the terminal clamps must not come into contact with other metal parts while the jump lead/charging cable is connected to the battery/jump-start connection point.
The jump lead/charging cable must not come into contact with any parts which may move when the engine is running.
Always make sure that neither you nor the battery is electrostatically charged.
Keep away from fire and naked flames.
Do not lean over the battery.
When charging: only use battery chargers tested and approved by Mercedes-Benz and read the battery charger's operating instructions before charging the battery.
Starting assistance may only be provided using batteries with a nominal voltage of 12 V.
The vehicles must not touch.
Petrol engine: Only accept starting assistance if the engine and exhaust system are cold.
When the starting assistance/charging process is complete:
You can obtain further information on starting assistance at any qualified specialist workshop.
If you manipulate or bridge a faulty fuse or if you replace it with a fuse with a higher amperage, the electric line could be overloaded.
This could result in a fire.
Incorrect fuses may cause damage to electrical components or systems.
Blown fuses must be replaced with fuses of the same rating, which you can recognise by the colour and fuse rating. The fuse ratings are listed in the fuse assignment diagram.
Fuse assignment diagram: on the fuse box in the boot More.
Moisture may cause damage to the electrical system or cause it to malfunction.
If the newly inserted fuse also blows, have the cause traced and rectified at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.
The vehicle is secured against rolling away.
All electrical consumers are switched off.
The ignition is switched off.
A flat tyre severely affects the driving characteristics as well as the steering and braking of the vehicle.
Tyres without run-flat characteristics:
Vehicles with MOExtended tyres: it is possible to continue the journey for a short period of time. Make sure you observe the notes on MOExtended tyres (run-flat tyres) More.
Vehicles with a TIREFIT kit: you can repair the tyre so that it is possible to continue the journey for a short period of time. To do this, use the TIREFIT Kit More.
Vehicles with a Mercedes-Benz emergency call system: in the event of a flat tyre, consult the Mercedes-Benz emergency call system Customer Assistance Centre.
Change the wheel More.
The emergency spare wheel is only available in certain countries.
Apart from some country-specific variants, vehicles are not equipped with a tyre-change tool kit. For more information on which tyre-changing tools are required and approved for performing a tyre change on your vehicle, consult a qualified specialist workshop.
jack
chock
wheel spanner
centring pin
The jack weighs approximately 7 lbs (3.4 kg).
The maximum payload of the jack can be found on the sticker affixed to the jack.
The jack is maintenance-free. If there is a malfunction, please contact a qualified specialist workshop.
The tyre-change tool kit is located under the boot floor.
The TIREFIT kit is located under the boot floor.
The tyre inflation compressor weighs approximately 2 lbs (0.8 kg).
The tyre inflation compressor is maintenance-free. If there is a malfunction, please contact a qualified specialist workshop.
Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away.
Vehicles with transmission damage must be transported More.
Vehicles with manual transmission: only with both axles on the ground or with the rear axle raised.
Vehicles with automatic transmission: only with both axles on the ground.
4MATIC vehicles: only with both axles on the ground.
the ignition is switched off.
the brake system or power steering system is malfunctioning.
the energy supply or the on-board electrical system is malfunctioning.
When your vehicle is then towed away, significantly more effort may be required to steer and brake than is normally required.
The drivetrain could be damaged when towing at excessively high speeds or over long distances.
If a vehicle must be tow-started or towed away, its weight must not exceed the permissible gross mass of the towing vehicle.
the towing eye may become detached.
the car/trailer combination may swerve or even overturn.
deactivate the DISTRONIC distance pilot.
do not activate the HOLD function.
vehicles with automatic transmission: do not open the driver's door or front passenger door, otherwise the automatic transmission automatically shifts to position .
the engine cannot be started.
the electric parking brake cannot be released or applied.
vehicles with automatic transmission: the automatic transmission cannot be shifted to position or .
You can also attach the tow bar to the trailer hitch.
Vehicles with automatic transmission: if the automatic transmission cannot be shifted to position , transport the vehicle More.
If you pull away sharply, the tractive power may be too high and the vehicles could be damaged.