Information on Mercedes me connect accident management
The Mercedes me connect accident management is an extension of the Mercedes-Benz emergency call system More.
An emergency call is made to the Mercedes-Benz emergency call centre after an accident:
a voice connection is made to a contact person at the Mercedes-Benz emergency call centre
if necessary, the contact person at the Mercedes-Benz emergency call centre forwards the call to Mercedes me connect accident management
if necessary, the vehicle will be towed to a Mercedes-Benz service centre