The MBUX Interior Assistant is equipped with front and rear cameras.
Alternatively, a configuration with front camera only is also available.
The front camera consists of two cameras that support the driver and the front passenger.
The rear camera consists of two cameras that support the left and right rear seat passengers.
The MBUX Interior Assistant records the vehicle occupants via 3D laser cameras. The cameras of the front camera are located in the overhead control panel. The cameras of the rear camera are located in the roof bows.
The Assistant detects interactions of the vehicle occupants via the cameras. It interprets the natural hand, head and body movements of the vehicle occupants either in context or at their explicit request. The Assistant can thus automatically trigger vehicle interior functions and assist appropriately to the situation.
The front and/or rear cameras are switched on.
The MBUX multimedia system is activated.
Cameras 
are located in the overhead control panel.
Rear camera is located in the roof bow.
INTELLIGENT
The Assistant recognises vehicle occupants and objects automatically and activates functions.
REACTIVE
The Assistant recognises the natural body language of a vehicle occupant and carries out functions automatically, appropriate to the situation.
CONTACTLESS
The vehicle occupant actively requests a function using a hand movement or pose.
SAFETY
The Assistant supports vehicle occupants with the use of restraint systems.
COMFORT
The Assistant enhances comfort by automating functions inside the vehicle and supporting natural interaction with the vehicle.
INFOTAINMENT
Operating options or information are highlighted and/or shown on the central display as your hand approaches. The vehicle occupants can carry out a favourite function with a hand pose.
System limits that only apply to one application are described in the corresponding section.
The error messages are shown on the central display, for example.
The cameras may heat up during operation. As a result the cameras may switch off temporarily, particularly during longer periods of operation and at high outside temperatures.
Do not touch or cover the cameras and wait until the cameras have cooled down and are available again.
The Interior assistant unavailable. Notification to follow. message appears.
You receive a message when the camera is available again.
The front or rear camera is covered, dirty, fogged up or scratched.
Wait until the camera has cooled down before cleaning the camera cover.
The Currently unavailable, see Owner's Manual. message appears.
Clean the outside of the camera cover with a dry or damp cotton cloth. Do not use microfibre cloths. Do not remove the cover when cleaning.
A vehicle occupant is very large. Clothing being worn (gloves, hat, scarf, colour of clothing) or objects carried on a person, for example a watch with a large face, can affect the camera view. Or the detection range of the camera is restricted.
The Interior assist. only available to driver to limited extent, see Owner's Manual message appears.
Keep the camera's field of vision clear.
Objects in the detection range of the camera can restrict the camera view. Please make sure, that no objects hang on the inside rearview mirror, for example.
The MBUX Interior Assistant is faulty.
The Interior assistant is unavailable. Please contact a Mercedes-Benz workshop. message appears.
Consult a Mercedes-Benz service centre.
Vehicles with rear bench seat: as soon as the centre rear seat is occupied, the rear seat functions are not supported.
The Interior assistant in the rear is only available when the centre seat is free message appears.
To use the Interior Assistant in the rear passenger compartment, keep the centre rear seat free.
Type of interaction | Description and example of application |
|---|---|
INTELLIGENT | The Assistant detects the presence of vehicle occupants and objects. Depending on the situation, functions are carried out automatically. Example of application: prompt about fastening the child seat (safety) |
REACTIVE | The natural body language of a vehicle occupant, e.g. a hand or head movement, is recognised and triggers a function implicitly. Example of application: switching the search light on or off (comfort) |
CONTACTLESS | The vehicle occupant triggers a function by actively demanding this with a hand movement or a hand pose. Example of application: calling up favourites with the V pose (infotainment) |
You can watch an animation on this topic via the following link:
