Mercedes-Benz

Selecting user options

Multimedia system:

Configuring suggestions

Select Suggestions.

Select Allow all suggestions.

Switch the options on or off individually.

If an option is switched on and sufficient data has been gathered, personalised suggestions based on your user behaviour will be offered to you. These are, for example, visited navigation destinations, dialled phone numbers as well as suggestions based on your music preferences.

Navigation

The vehicle makes suggestions based on your visited navigation destinations.

Calls & messages

Suggestions are offered for numbers dialled and messages sent.

Entertainment

Suggestions are offered for the currently played media source. Suggestions are also made for online digital services, e.g. Spotify, TuneIn Radio and streaming services, and for categories, e.g. genre, performer and mood.

The suggestions offered depend on the equipment.

Switching intelligent multimodality on or off

Select Suggestions.

Select Intelligent multimodality.

If the option is active, the MBUX Voice Assistant can be activated in certain situations. You can, for example, confirm shown display messages by voice control, receive information about display messages or be prompted to provide voice input.

The function is equipment-dependent.

Further information on intelligent multimodality and about the Look and Answer function More.

Switching the learning function off for 24 h

Activate Deactiv. intelligent learning for 24h.

The function deactivates the intelligent multimodality and the suggestions for 24 h.

About 15 minutes before the activated option ends, you will receive a message that the learning function will begin again shortly.

Deleting collected suggestions

Select Suggestions.

Select Reset suggestion history.

Select Ja (Yes) .

The intelligent multimodality and suggestions are reset.

Protecting user-specific content and applications

If you add a new user, access protection is already activated for the user profile. The Mercedes me PIN and, depending on the vehicle equipment, biometric sensors are available for access. Biometric sensors must be taught in in the vehicle. The authentication process then takes all taught-in and available sensors into account.

The following user-specific content and applications are protected, for example:

User selection and user profile settings
Biometric sensors
The teaching-in of biometric sensors
For teaching in and editing biometric data see the following section.
Suggestions
The data and determination of the most probable navigation destinations, media sources, radio stations, contacts and messages.
ENERGIZING COACH
The recorded health data and its evaluation.
In-Car Office
The calendar, the tasks and the e-mails.
Parking service
The payment transactions.
Mercedes me Store
The purchase of services.
System activations of paid vehicle functions

In the following cases you will be prompted for authentication or re-authentication using a sensor or the Mercedes me PIN:

When selecting a protected user profile
When calling a function requiring special protection
If biometric sensors provide insufficient or contradictory information
If the multimedia system no longer trusts a sensor
If the seat belt buckle and the door are opened at the same seat

Face recognition for re-authentication in the driver's seat is only possible once the door has been closed or the seat belt buckle has been fastened again.

Select Protect content.

Switch Access protection on or off.

When access protection is switched off, your user profile can be accessed and changed from every vehicle seat.

Access protection is switched on or off on a vehicle-specific basis.

Please note that authentication is necessary for several functions such as In-Car Office and cannot therefore be completely switched off.

Teaching in and editing biometric data

The biometric data models are saved in the sensors in the vehicle. If recognition has been taught-in, this sensor serves as a contributory factor for authentication on the multimedia system.

Select Protect content.

Select Facial recognition, Fingerprint recognition or Voice recognition.

If necessary, authenticate yourself on the multimedia system.

Authenticating using face recognition

Close the driver's door or fasten the driver's seat belt.

Look at the driver display for about five seconds.

Your face is scanned. A message in the driver display shows whether facial recognition was successful or not. You can unlock your user profile and protected applications with the facial scan.

Authenticating using fingerprints

Place and lift your finger several times on the fingerprint sensor under the touchscreen More.

The finger is scanned. If the scanning procedure is successful, a message appears on the central display. You can unlock your user profile and protected applications with your finger print.

Authenticating using voice recognition

Speak the sentence shown on the central display and follow the Voice Assistant's instructions.

If the voice recognition was successful, a message appears on the central display. You can unlock your user profile.

Avoid background or disturbing noises during voice recognition.

Deleting biometric data

Tap on

, for example, behind Facial recognition.

Select Yes.

Calling up the set-up assistant

Select Profile.

Select Set-up assistant.

Follow the directions from the set-up assistant.

Teaching in the vehicle key for profile selection

Select Protect content.

Select Key recognition.

Have the key ready and follow the set-up assistant's prompts.

The user profile is linked to the selected key. If you open the vehicle with the key, the light, mirror and seat settings for your user profile are pre-activated. The key you are currently using for unlocking is used.

The key is only stored for the driver and for one user profile.

Changing user name or profile photo

Select Profile.

Select Change user name.

Select Profile picture.

Enter the user name or select a user image.

Select Finished.

You can store your photo in the Mercedes me user account using the app or in the portal. The photo will then be shown in the vehicle. In the vehicle itself, you can select other sample images instead of the photo.

Deleting a user profile

Select Profile.

Select Remove.

Select Remove user profile.

Your Mercedes me user account and your personal data will remain within the Mercedes me ecosystem.

Resetting to factory settings

Select Profile.

Select Reset.

Select Yes.

This resets the contents of the user profiles, but not the vehicle.

You can watch an animation on this topic via the following link: