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  • S-Class
  • Saloon
  • 12/2020
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Overview of the MBUX Interior Assistant

The MBUX Interior Assistant detects the front vehicle occupants via 3D laser cameras in the overhead control panel. The Assistant interprets natural hand, head and body movements contextually or upon the explicit request of the driver or front passenger. The Assistant can thus automatically trigger vehicle interior functions and assist appropriately to the situation.

The Assistant recognises driver and front passenger interactions.

Cameras are located in the overhead control panel.

The Assistant supports vehicle and infotainment functions at three interaction levels:
  • INTELLIGENT

    The Assistant recognises vehicle occupants and objects automatically and activates functions.

  • REACTIVE

    The Assistant recognises the natural body language of a vehicle occupant and carries out functions automatically, appropriate to the situation.

  • CONTACTLESS

    The vehicle occupant actively requests a function using a hand movement or pose.

The Assistant offers functions for the following:
  • SAFETY

    The Assistant supports vehicle occupants with the use of restraint systems.

  • COMFORT

    The Assistant enhances comfort by automating functions inside the vehicle and supporting natural interaction with the vehicle.

  • INFOTAINMENT

    Operating options or information are highlighted and/or shown on the central display as your hand approaches. The vehicle occupants can carry out a favourite function with a hand pose.

System limits, display messages and notes for rectification

The error messages are shown in the central display, for example.

The system may be impaired or may not function in the following situations:
  • The camera in the overhead control panel may heat up due to operating conditions. As a result the camera may switch off temporarily, particularly during longer periods of operation and at high outside temperatures.

    Do not touch or cover the camera and wait until the camera has cooled down and is available again.

    The Interior Assistant is temporarily unavailable. You will be informed as soon as the function is available again. message appears.

    You receive a message when the camera is available again.

  • The camera is covered or dirty, misted up or scratched.

    Wait until the camera has cooled down before cleaning the camera cover.

    The Interior Assistant is temporarily unavailable. Please refer to the Owner's Manual message appears.

    Clean the outside of the camera cover with a dry or damp cotton cloth. Do not use microfibre cloths. Do not remove the cover when cleaning.

  • A vehicle occupant is very large. Clothing being worn (gloves, hat, scarf, colour of clothing) or objects carried on a person, for example a watch with a large face, can affect the camera view. Or the detection range of the camera is restricted.

    The Availability of the Interior Assistant is limited for the driver. Please see the Owner's Manual message appears.

    Keep the camera's field of vision clear.

  • The camera is not operational.

    The Interior Assistant unavailable. Please visit a workshop. message appears.

    Consult a Mercedes-Benz service centre.

The three types of interaction between vehicle and vehicle occupants:

Type of interaction

Description and example of application

INTELLIGENT

The Assistant detects the presence of vehicle occupants and objects.

Depending on the situation, functions are carried out automatically.

Example of application: prompt about fastening the child seat (safety)

REACTIVE

The natural body language of a vehicle occupant, e.g. a hand or head movement, is recognised and triggers a function implicitly.

Example of application: switching the search light on or off (comfort)

CONTACTLESS

The vehicle occupant triggers a function by actively demanding this with a hand movement or a hand pose.

Example of application: calling up favourites with the V pose (infotainment)