Mercedes-Benz

Overview of the MBUX Interior Assistant

The MBUX Interior Assistant is equipped with front and rear cameras.

Alternatively, a configuration with front camera only is also available.

The front camera consists of two cameras that support the driver and the front passenger.

The rear camera consists of two cameras that support the left and right rear seat passengers.

The MBUX Interior Assistant records the vehicle occupants via 3D laser cameras. The cameras of the front camera are located in the overhead control panel. The cameras of the rear camera are located in the roof bows.

The Assistant detects interactions of the vehicle occupants via the cameras. It interprets the natural hand, head and body movements of the vehicle occupants either in context or at their explicit request. The Assistant can thus automatically trigger vehicle interior functions and assist appropriately to the situation.

Arrangement of the cameras of the front camera in the overhead control panel

Arrangement of the rear camera in the roof bows

The Assistant supports vehicle and infotainment functions at three interaction levels:

INTELLIGENT
The Assistant recognises vehicle occupants and objects automatically and activates functions.
REACTIVE
The Assistant recognises the natural body language of a vehicle occupant and carries out functions automatically, appropriate to the situation.
CONTACTLESS
The vehicle occupant actively requests a function using a hand movement or pose.

The Assistant offers functions for the following:

SAFETY
The Assistant supports vehicle occupants with the use of restraint systems.
COMFORT
The Assistant enhances comfort by automating functions inside the vehicle and supporting natural interaction with the vehicle.
INFOTAINMENT
Operating options or information are highlighted and/or shown on the central display as your hand approaches. The vehicle occupants can carry out a favourite function with a hand pose.

System limits, display messages and notes for rectification

The error messages are shown in the central display, for example.

The system may be impaired or may not function in the following situations:

The cameras may heat up during operation. As a result the cameras may switch off temporarily, particularly during longer periods of operation and at high outside temperatures.
Do not touch or cover the cameras and wait until the cameras have cooled down and are available again.
The Interior Assistant is temporarily unavailable. You will be informed as soon as the function is available again. message appears.
You receive a message when the camera is available again.
Front or rear camera is covered or dirty, fogged up or scratched.
Wait until the camera has cooled down before cleaning the camera cover.
The Interior Assistant is temporarily unavailable. Please refer to the Owner's Manual message appears.
Clean the outside of the camera cover with a dry or damp cotton cloth. Do not use microfibre cloths. Do not remove the cover when cleaning.
A vehicle occupant is very large. Clothing being worn (gloves, hat, scarf, colour of clothing) or objects carried on a person, for example a watch with a large face, can affect the camera view. Or the detection range of the camera is restricted.
The Availability of the Interior Assistant is limited for the driver. Please see the Owner's Manual message appears.
Keep the camera's field of vision clear.
The MBUX Interior Assistant is faulty.
The Interior Assistant unavailable. Please visit a workshop. message appears.
Consult a Mercedes-Benz service centre.
Vehicles with rear bench seat: as soon as the centre rear seat is occupied, the rear seat functions are not supported.
The Interior Assistant in rear seat only available if the centre seat is free. message appears.
To use the Interior Assistant in the rear passenger compartment, keep the centre rear seat free.

The three types of interaction between vehicle and vehicle occupants:
Type of interaction	Description and example of application
INTELLIGENT	The Assistant detects the presence of vehicle occupants and objects. Depending on the situation, functions are carried out automatically. Example of application: prompt about fastening the child seat (safety)
REACTIVE	The natural body language of a vehicle occupant, e.g. a hand or head movement, is recognised and triggers a function implicitly. Example of application: switching the search light on or off (comfort)
CONTACTLESS	The vehicle occupant triggers a function by actively demanding this with a hand movement or a hand pose. Example of application: calling up favourites with the V pose (infotainment)