Transferred data during a service call
When you make a service call via Mercedes me connect, various data will be transmitted.
Depending on which service is activated, the following data is transmitted when a call is made:
Vehicle identification number
Mercedes me customer identification number
Reason for the initiation of the call
Language set in the multimedia system
Confirmation of the data protection prompt
Current vehicle location
Service and workshop code
Selected data about the status of the vehicle
The following data is transmitted if no service is activated and the data protection prompt has been confirmed:
Vehicle identification number
Mercedes me customer identification number
Reason for the initiation of the call
Language set in the multimedia system
Confirmation of the data protection prompt
The following data is transmitted if the data protection prompt has been rejected:
Reason for initiating the call
Rejection of the data protection prompt