Calling the Mercedes-Benz Customer Centre using the multimedia system
Multimedia system:
Call Mercedes me connect.
With your approval, the vehicle transmits the required data to the Mercedes-Benz Customer Centre. The data transfer is shown in the media display.
Then, you can select a service in the voice selection menu and be connected to a specialist at the Mercedes-Benz Customer Centre.
You can find information on the following topics:
Vehicle breakdown or accident
Activation of Mercedes me connect or questions about Mercedes me connect
Questions about the vehicle or about operation of the vehicle
Nearest Mercedes-Benz service centre
Other products and services from Mercedes-Benz