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  • Sprinter
  • Van
  • 12/2020
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Notes on AdBlue®
NOTE Irritation to skin, eyes and respiratory tract due to AdBlue®

AdBlue® can cause irritation if inhaled or ingested, or if it comes in contact with eyes or skin. When the tank is open, ammonia vapours can escape.

Do not inhale or ingest AdBlue®.
Make sure AdBlue® does not come into contact with your skin, eyes or clothing.
Keep AdBlue® away from children.
Only fill the AdBlue® tank in well-ventilated areas.
If a person comes into contact with AdBlue®, observe the following:

  • If you have ingested AdBlue®, drink plenty of water and seek medical attention immediately.

  • If AdBlue® has come into contact with your eyes, rinse them for 15 minutes, also beneath the eyelids.

  • Immediately rinse AdBlue® off your skin with soap and water.

NOTE Damage and malfunctions caused by impurities in AdBlue®
Impurities in AdBlue® result in the following:

  • higher emission values

  • damage to the catalytic converter

  • engine damage

  • malfunctions in the AdBlue® exhaust gas aftertreatment system

Avoid impurities in AdBlue®.
NOTE Soiling due to crystallised AdBlue® residue

AdBlue® residue crystallises after some time.

When topping up AdBlue®, immediately rinse any surfaces that it comes into contact with and remove all residue.
AdBlue® can also be removed with a damp cloth and cold water.
If AdBlue® has already crystallised, clean using a sponge and cold water.
ENVIRONMENTAL NOTE Staining due to AdBlue®

AdBlue® residue crystallises after some time and stain the affected surfaces.

Immediately rinse surfaces that come in contact with AdBlue® when filling with water or remove AdBlue® with a damp cloth and cold water.

If AdBlue® has already crystallised, clean using a sponge and cold water.

AdBlue® is a liquid urea solution used for exhaust gas aftertreatment of diesel engines. In order for the exhaust gas aftertreatment to function properly, only use AdBlue® in accordance with ISO 22241.

AdBlue® has the following properties:

  • non-toxic

  • colourless and odourless

  • non-flammable

AdBlue® availability:

  • you can have AdBlue® topped up by fast service at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre

  • AdBlue® is available at numerous filling stations via AdBlue® filling pumps.

  • alternatively, AdBlue® is available at qualified specialist workshops, e.g. a Mercedes-Benz Service Centre, and at numerous filling stations as an AdBlue® refill canister or AdBlue® refill bottle

AdBlue® freezes at a temperature of approximately -11 °C. The vehicle is equipped with an AdBlue® preheating system at the factory. This means that winter operation is also ensured for temperatures below -11 °C. If you top up AdBlue® at temperatures below -11 °C, the AdBlue® level in the instrument cluster may not be displayed correctly. If the AdBlue® is frozen, drive for at least 20 minutes and then park the vehicle for a minimum of 30 seconds, so that the level is correctly displayed. In extreme winter conditions, the time needed to detect the amount topped up may be considerably longer. Park the vehicle in a warm garage to speed up this process.

Ensure the connection between the refill container and vehicle filler neck does not drip.