Overview of the permitted towing methods
NOTE Damage from automatic braking
If one of the following functions is switched on, the vehicle brakes automatically in certain situations:
Active Brake Assist
Active Distance Assist DISTRONIC
HOLD function
Active Parking Assist
To avoid damage to the vehicle, deactivate these systems in the following or similar situations:
During towing
In a car wash
Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away.
For towing, use a tow rope or tow bar with both axles on the ground. Do not use tow bar systems.
NOTE Damage to the vehicle due to towing away incorrectly
Observe the instructions and notes on towing away.
Vehicle equipment/towing method |  Both axles on the ground |  Front axle raised |  Rear axle raised |
|---|---|---|---|
4MATIC vehicles | Yes, maximum 50 km at 50 km/h | No | No |