Triggering a manual emergency call
To use the SOS button in the overhead control panel:
press the SOS button at least one second long More. or
To use voice control:
use the voice commands of the MBUX Voice Assistant More. The emergency call has been made:
A voice connection is established with an emergency call centre.
Remain in the vehicle if the road and traffic conditions permit you to do so until a voice connection is established with the emergency call centre.
On the basis of the call, the emergency call centre decides whether it is necessary to call rescue teams and the police to the accident site.
A message with accident data is transmitted to the emergency call centre.
If no connection can be made to the public emergency services, a corresponding message appears in the display.
Dial the emergency number 112 or an appropriate local emergency call number on your mobile phone.