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  • GLC
  • SUV
  • 03/2020
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Towing the vehicle with both axles on the ground
Observe the notes on the permitted towing methods More.
Make sure that the battery is connected and charged.
Observe the following points when the battery is discharged:

  • the engine cannot be started

  • the electric parking brake cannot be released or applied

  • vehicles with automatic transmission: the automatic transmission cannot be shifted to position or

Vehicles with automatic transmission: if the automatic transmission cannot be shifted to position , or the multifunction display in the instrument cluster does not show anything, have the vehicle transported away More. A towing vehicle with lifting equipment is required for vehicle transportation.

NOTE Damage due to towing away at excessively high speeds or over long distances

The drivetrain could be damaged when towing at excessively high speeds or over long distances.

A towing speed of 50 km/h must not be exceeded.
A towing distance of 50 km must not be exceeded.
WARNING Risk of accident when towing a vehicle which is too heavy
If another vehicle is tow-started or towed away, its weight must not exceed the permissible gross mass of your own vehicle, otherwise the following could occur:

  • the towing eye may become detached.

  • the vehicle/trailer combination may swerve or even overturn.

If another vehicle is tow-started or towed away, its weight must not exceed the permissible gross mass of your own vehicle.

If a vehicle must be tow-started or towed away, its permissible gross weight must not exceed the permissible gross weight of the towing vehicle.

Information on the permissible gross mass of the vehicle can be found on the vehicle identification plate More.
Vehicles with automatic transmission: do not open the driver's door or front passenger door, otherwise the automatic transmission automatically shifts to position .
Fit the towing eye More.
Fasten the tow bar.
NOTE Damage due to incorrect connection of the tow bar
Only connect the tow rope or tow bar to the towing eyes.
Deactivate the automatic locking mechanism More.
Do not activate the HOLD function.
Deactivate tow-away protection More.
Deactivate Active Brake Assist More.
Vehicles with automatic transmission: shift the automatic transmission to position .
Release the electric parking brake.
WARNING Risk of accident due to limited safety-related functions during the towing process
Safety-related functions are limited or no longer available in the following situations:

  • the ignition is switched off.

  • the brake system or power steering system is malfunctioning.

  • the energy supply or the on-board electrical system is malfunctioning.

When your vehicle is then towed away, significantly more effort may be required to steer and brake than is normally required.

Use a tow bar.
Make sure that the steering wheel can move freely before towing the vehicle away.
NOTE Damage due to excessive tractive power

If you pull away sharply, the tractive power may be too high and the vehicles could be damaged.

Pull away slowly and smoothly.
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