In the event of an automatic or manual emergency call, as well as for a 112 emergency call, data is transmitted to the Mercedes-Benz emergency call centre or the public emergency services call centre.
Vehicle's GPS position data
GPS position data on the route (a few 100 m before the incident)
Direction of travel
Vehicle identification number
Vehicle drive type
The estimated number of people in the vehicle
Whether the emergency call was initiated manually or automatically
Time of the accident
Language setting on the multimedia system
The current vehicle position can be called up.
A voice connection to the vehicle occupants can be established.
For Eurasian Economic Union: various functions, e.g. receiving traffic information, cannot be used for up to two hours after sending an emergency call.