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  • Sprinter
  • Van
  • 06/2022
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Overview of permissible towing methods

In the event of a breakdown, Mercedes-Benz recommends that you have the vehicle transported instead of towed.

NOTE Damage to the vehicle due to towing away incorrectly
Observe the instructions and notes on towing away.
NOTE Risk of damage when pushing the vehicle

When a vehicle which is not started, and has front wheel drive and automatic transmission, is pushed or pulled too far and too quickly, it can become damaged.

Do not push the vehicle further than 15 m, and do not exceed walking pace.

Vehicles with automatic transmission and rear-wheel drive: if there is a malfunction, the automatic transmission may be locked in position .

If the automatic transmission cannot be shifted to position , transport the vehicle More. A towing vehicle with lifting equipment is required for vehicle transport.

Vehicles with automatic transmission and front-wheel drive: if there is a malfunction, the automatic transmission may be locked in position . You can release the parking lock manually More.

If the automatic transmission cannot be shifted to position , transport the vehicle More. A towing vehicle with lifting equipment is required for vehicle transport.

Manual transmission

Both axles on the ground

Front axle raised

Rear axle raised

Yes, no further than 100 km at 50 km/h

Yes, no further than 100 km at 50 km/h

Yes, no further than 50 km at 50 km/h

Automatic transmission and rear wheel drive

Both axles on the ground

Front axle raised

Rear axle raised

Yes, no further than 50 km at 50 km/h

Yes, no further than 50 km at 50 km/h

Yes, if the steering wheel is fixed in the centre position with a steering wheel lock

Automatic transmission and front wheel drive

Both axles on the ground

Front axle raised

Rear axle raised

No (when the vehicle is not switched on)

Yes (when the vehicle is switched on), maximum 5 km at 20 km/h

Yes

No (when the vehicle is not switched on)

Yes (when the vehicle is switched on), maximum 5 km at 20 km/h

All-wheel drive

Both axles on the ground

Front axle raised

Rear axle raised

Yes, no further than 50 km at 50 km/h

No

No

Towing with a raised axle: towing should be performed by a towing company.