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  • Sprinter
  • Van
  • 12/2020
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Overview of permissible towing methods

In the event of a breakdown, Mercedes-Benz recommends that you have the vehicle transported instead of towed.

NOTE Damage to the vehicle due to towing away incorrectly
Observe the instructions and notes on towing away.
NOTE Damage due to pushing the vehicle

A vehicle with a front wheel drive and automatic transmission may be damaged if it is pushed or towed too far and too fast when the engine is switched off.

Do not push the vehicle more than 15 m faster than at walking pace.

Vehicles with automatic transmission and rear wheel drive: if there is a malfunction, the automatic transmission may be locked in position .

If the automatic transmission cannot be shifted to position , transport the vehicle More. A towing vehicle with lifting equipment is required for vehicle transport.

Vehicles with automatic transmission and front wheel drive: if there is a malfunction, the automatic transmission may be locked in position . You can release the parking lock manually More.

If the automatic transmission cannot be shifted to position , transport the vehicle More. A towing vehicle with lifting equipment is required for vehicle transport.

Manual transmission

Both axles on the ground

Front axle raised

Rear axle raised

Yes, no further than 100 km at 50 km/h

Yes, no further than 100 km at 50 km/h

Yes, no further than 50 km at 50 km/h

Automatic transmission and rear wheel drive

Both axles on the ground

Front axle raised

Rear axle raised

Yes, no further than 50 km at 50 km/h

Yes, no further than 50 km at 50 km/h

Yes, if the steering wheel is fixed in the centre position with a steering wheel lock

Automatic transmission and front wheel drive

Both axles on the ground

Front axle raised

Rear axle raised

No (when the engine is switched off)

Yes (when the engine is running), maximum 5 km at 20 km/h

Yes

No (when the engine is switched off)

Yes (when the engine is running), maximum 5 km at 20 km/h

All-wheel drive

Both axles on the ground

Front axle raised

Rear axle raised

Yes, no further than 50 km at 50 km/h

No

No

Towing with a raised axle: towing should be performed by a towing company.