Mercedes-Benz

Carrying out software updates

Requirements:

For online software updates via the communication module and Wi-Fi:
There is an Internet connection via the communication module More.
Your vehicle is linked to a Mercedes me user account More.
Online software updates without Mercedes me user account: Allow software updates is activated in the Software update menu.

For software updates via Wi-Fi:
There is a connection to an external Wi-Fi hotspot More.

Depending on the software update, this is started via the communication module, Wi-Fi or an external storage medium.

Multimedia system:

Starting the software update via the communication module

If the Automatic online update option is active, available software updates are downloaded and installed automatically. Activate the option in order to always keep your vehicle up-to-date and avoid security flaws.

Select Automatic online update.

The online software update is downloaded and installed automatically.

If the option is deactivated, you will be informed of new software updates once. The updates are available for downloading for a limited period of time.

Select an update from the list of available updates.

Start the update.

The online software update is downloaded and installed automatically.

Starting a software update via Wi-Fi

Some software updates require an additional connection to a Wi-Fi hotspot. The connection to an external hotspot can be established when the software update is started.

Select an update from the list of available updates.

Start the update.

Establish the connection to a Wi-Fi hotspot.

The update is downloaded and installed automatically.

For software updates requiring a safe vehicle status: when the last installation step is reached, a message appears on the central display after the ignition is switched off. Follow the step-by-step instructions on the central display to complete the installation.

There are software updates that can only be installed when the vehicle is safely parked, there are no more people in the vehicle and the vehicle is locked. You can immediately install the software update, schedule it, or postpone it. If you schedule the software update and unlock the vehicle in the meantime, the installation must be rescheduled.

Online software updates cannot be performed via external Wi-Fi hotspots that are encrypted using TKIP.

Starting a map update from an external storage medium

Connect the storage medium with the vehicle via a media interface.

A message about an available map update appears on the central display.

Select the message.

Select Start.

The map update is started.