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  • EQC
  • SUV
  • 01/2021
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Attaching a roof luggage rack
WARNING Risk of accident due to exceeding the maximum roof load

The vehicle centre of gravity and the usual driving characteristics as well as the steering and braking characteristics alter.

If you exceed the maximum roof load, the driving characteristics, as well as steering and braking, will be greatly impaired.

Never exceed the maximum roof load and adjust your driving style.

You will find information on the maximum roof load in the "Technical data" section in the printed Owner's Manual.

NOTE Vehicle damage from non-approved roof luggage racks

The vehicle could be damaged by roof luggage racks that have not been tested and approved for Mercedes-Benz.

Use only roof luggage racks tested and approved for Mercedes-Benz.
Depending on the vehicle equipment, ensure that the sliding sunroof can be fully raised when the roof luggage rack is fitted.
Depending on the vehicle equipment, ensure that the tailgate can be fully opened when the roof luggage rack is fitted.
Position the load on the roof luggage rack in such a way that the vehicle will not sustain damage even when it is in motion.
NOTE Damage to the covers

The covers may be damaged and scratched when being opened.

Do not use metallic or hard objects.
Carefully fold covers upwards in the direction of the arrow.
Secure the screws of the screw-on roof luggage rack to the fastening points beneath covers in compliance with the installation instructions of the roof luggage rack manufacturer.
Secure the load on the roof luggage rack.
Folding the rear seat backrest forwards
WARNING Risk of accident if the rear bench seat, rear seat and seat backrest are not engaged

The rear bench seat, rear seat and seat backrest may fold forwards, even while the vehicle is in motion.

  • As a result, the vehicle occupant will be pressed into the seat belt with increased force. The seat belt will not be able to protect as intended and could cause additional injury.

  • Objects or loads in the boot or load compartment cannot be restrained by the seat backrest.

Make sure that the rear bench seat, the rear seat and the seat backrest are engaged before every trip.

If the left and right seat backrests are not engaged and locked in place, this will be shown on the multifunction display on the instrument cluster. A warning tone will also sound.

If the centre seat backrest is not engaged and locked in place, the lock verification indicator will be red.

Requirements:
  • To fold the centre seat backrest forwards: the centre seat backrest has been unlocked.

You can fold the centre and outer seat backrests forwards separately.

You can unlock the outer seat backrests electrically. The buttons for unlocking are located in the load compartment.

Insert seat belt tongue into seat belt strap holder .
Vehicles without a memory function: move the driver's or front passenger seat forwards, if necessary.

Vehicles with a memory function: if necessary, when the seat backrest in the rear is folded forward, the corresponding front seat will move forwards slightly to avoid a collision.

If necessary, fully insert the head restraints in the rear seat backrest.
To fold the left and right seat backrests forward:
pull right or left release handle .
To fold the centre seat backrest forwards:
pull release catch of seat backrest forwards.
Fold seat backrest forwards.
If necessary, reset the driver's or front passenger seat.
Folding back the rear seat backrest
WARNING Risk of becoming trapped when adjusting the seats

When you adjust a seat, you may trap yourself or a vehicle occupant.

When adjusting a seat, make sure that no one has any body parts in the sweep of the seat.
WARNING Risk of accident if the rear bench seat, rear seat and seat backrest are not engaged

The rear bench seat, rear seat and seat backrest may fold forwards, even while the vehicle is in motion.

  • As a result, the vehicle occupant will be pressed into the seat belt with increased force. The seat belt will not be able to protect as intended and could cause additional injury.

  • Objects or loads in the boot or load compartment cannot be restrained by the seat backrest.

Make sure that the rear bench seat, the rear seat and the seat backrest are engaged before every trip.

If the left and right seat backrests are not engaged and locked in place, this will be shown on the multifunction display on the instrument cluster. If the centre seat backrest is not engaged and locked in place, the red lock verification indicator will be visible.

NOTE Damage caused by trapping the seat belt when folding back the seat backrest

The seat belt could become trapped and thus be damaged when the seat backrest is folded back.

Make sure that the seat belt is not trapped when folding back the seat backrest.
Move the driver's or front passenger seat forwards, if necessary.
Fold the corresponding seat backrest back until it engages.

Left and right seat backrests: if the seat backrest is not engaged and locked in place, this will be shown on the multifunction display on the instrument cluster.

A warning tone will also sound.

Centre seat backrest: if the seat backrest is not engaged and locked in place, the red lock verification indicator will be visible.

Opening or closing the stowage space under the load compartment floor
WARNING Risk of injury due to an open load compartment floor

If you drive with the load compartment floor open, objects could be flung around and hit vehicle occupants as a result. There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.

Always close the load compartment floor before a journey.
To open
Holding the ribbing, press the handle downward.

Handle will flip up.

Lift the load compartment floor up using handle .
To close
Fold the load compartment floor down and then press handle down until it engages.
Extending and retracting the ball neck fully electrically
WARNING Risk of accident due to the ball neck not being engaged

If the ball neck is not engaged, the trailer may come loose.

Make sure that the ball neck securely engages and locks into place.
NOTE Damage to the all-electric trailer hitch due to additional pressure

The all-electric trailer hitch could be mechanically damaged by applying additional pressure when the ball neck is being extended or retracted.

Do not make the ball neck extend/retract faster by applying additional pressure.
NOTE Increased risk of damage to property due to folded-out ball neck
When the trailer is not coupled or the bicycle rack is attached, fold in the ball neck or, in the case of a fully electric trailer hitch, retract the ball neck.
NOTE Damage to the vehicle due to incorrect use of the trailer hitch

When the vehicle is recovered by being pulled out with the trailer hitch, this can damage the vehicle.

Use the trailer hitch only for pulling a trailer or attaching approved carrier systems (e.g. a bicycle rack).
Requirements:
  • The vehicle is secured against rolling away.

  • The swivel range is clear.

  • The trailer cables or adapter plugs have been removed.

Extending the ball neck fully electrically
Pull button .

Indicator lamp will flash and the message Trailer coupling in motion will appear on the multifunction display.

The ball neck will extend fully electrically.

Wait until the ball neck has locked in place.

When indicator lamp is continuously lit, the ball neck is securely locked in place.

If the ball neck is not securely locked in place, indicator lamp will flash and the message Check trailer hitch lock will appear on the multifunction display.

Retracting the ball neck fully electrically
Pull button .

Indicator lamp will flash and the message Trailer coupling in motion will appear on the multifunction display.

The ball neck will retract fully electrically.

Wait until the ball neck has locked in place.

When indicator lamp goes out, the ball neck is securely locked in place.

If the ball neck is not securely locked in place, indicator lamp will flash and the message Check trailer hitch lock will appear on the multifunction display.

Observe the information about the displays on the instrument cluster:
  • Indicator and warning lamps More

  • Display messages More

Overview of the tie-down eyes

Observe the notes on loading the vehicle More.

Tie-down eyes
Overview of the front stowage compartments
WARNING Risk of injury due to objects being stowed incorrectly

If objects in the vehicle interior are stowed incorrectly, they can slide or be thrown around and hit vehicle occupants. In addition, cup holders, open stowage spaces and mobile phone receptacles cannot always retain all objects within.

There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.

Always stow objects so that they cannot be thrown around in such situations.
Always make sure that objects do not protrude from stowage spaces, luggage nets or stowage nets.
Close the lockable stowage spaces before starting a journey.
Always stow and secure heavy, hard, pointed, sharp-edged, fragile or bulky objects in the boot/load compartment.

Observe the notes on loading the vehicle.

Stowage spaces in the doors
Stowage compartment in the armrest with a multimedia and USB connection
Stowage compartment in the front centre console with a USB port
Glove compartment
Locking/unlocking the glove compartment
WARNING Risk of injury due to objects being stowed incorrectly

If objects in the vehicle interior are stowed incorrectly, they can slide or be thrown around and hit vehicle occupants. In addition, cup holders, open stowage spaces and mobile phone brackets cannot always retain all objects they contain.

There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.

Always stow objects in such a way that they cannot be thrown around in such situations.
Always make sure that objects do not protrude from stowage spaces, luggage nets or stowage nets.
Close the lockable stowage spaces before starting a journey.
Always stow and secure heavy, hard, pointed, sharp-edged, fragile or bulky objects in the boot.

Observe the notes on loading the vehicle.

Turn the emergency key a quarter turn clockwise (to lock) or anti-clockwise (to unlock).